Your NuFlow Team Roster
Our Team is here for you. At NuFlow, we believe in helping others as individuals and as a team. We each have key functions, but on a routine basis, we’ll assist others to make sure our Certified Contractors have all of the necessary backing they need. Please take a moment to become familiar with our staff and feel free to share these contacts with your team. Together we will achieve success!
Angie McCullough
Senior Account Manager
Ajax, ON
Team Member Since 2004.
With her long tenure at NuFlow, Angie has a wealth of information to share with our Certified Contractors. Whether it is a question regarding placing an order, order status, calculating resin and liner quantities to buy, inventory levels, or what tools are available to fit your next project – she is the ready to help.
Grant Duxbury
Technical Field Consultant Supervisor
Sarasota, FL
Team Member Since 2003.
Throughout his tenure with NuFlow, Grant has been a Project Manager, Regional Manager, and Research and Development Consultant. In his latest role, he oversees our training programs, building training guides and classes. He also as works with our Certified Contractors on specific jobs to help them understand what is needed to be successful. From data gathering, to project planning, to estimating he is here to help support you with what you need.
Grant Whittle
Technical Director
Oxford, AL
Team Member Since 2020.
Grant Whittle has over 25 years of experience within the trenchless rehab industry, with a focus on technical support and performance-based specifications. He is a graduate of Brigham Young University and has completed the core engineering coursework towards a Masters in Environmental Science and Engineering from Virginia Tech. Grant has served on many trenchless industry committees and boards and has authored numerous technical papers. Grant provided the initial concept development for the Penn State PBS documentary "Liquid Assets" and was a team member at Virginia Tech on the USEPA / WERF "WATERiD.org" research project.
Ian Ramsay
International Account Manager
Tyne and Wear, United Kingdom
Team Member Since 2021.
Ian has been in the trenchless Industry for over 25 years. Working all over the world with small and large CIPP and condition assessment projects. Previously based in Asia and USA, Ian has worked on specifications, product approvals, as well as supporting/training and project managing various contractors and municipalities. Ian has presented workshops on QA/QC, condition assessment, as well as technical papers at a variety of conferences and special events throughout the world and is Vice Chair of the UKSTT (United Kingdom Society of Trenchless Technology) and a board member of the ISTT (International Society of Trenchless Technology).
Rich Cristi
Account Manager
Seminole, FL CA
Team Member Since 2022.
Rich brings with him nearly 14 years of experience in the CIPP industry. His top priority is to create strong relationships and provide exceptional customer service to our network of Certified Contractors. Rich has worked with plumbers, drain cleaners, excavators, and municipalities from Florida to Maine, with a wide range of applications for both small and large diameter lining and reinstatement.
Josh Victorino
Director of Sales
San Diego, CA
Team Member Since 2010.
Josh has served many roles at NuFlow - Project Manager, Foreman, Regional Project Manager and training worldwide. In addition, he has 17 years in the plumbing industry prior to joining Nuflow. His experience provides him with wealth of knowledge on installation, job dissemination and execution, and how to be successful in utilizing our CIPP technologies.
Marissa Melanese
Special Projects Coordinator
San Diego, CA
Team Member Since 2016.
Marissa works on a variety of special projects for our team and network of Certified Contractors. Projects include NuFlow Central Administrator, new contractor onboarding, project leads, and tradeshow coordination (to name a few). If you need information on continuing education courses, or when the next webinar is, Marissa is your go-to contact.
Zackery Morraitis
Field Trainer
San Diego, CA
Team member since 2022. Zack brings with him over 8 years of experience of pull-in-place and inversion CIPP. He has worked within the Nuflow network with some of our contractors and is excited to continue his journey as part of the NuFlow Team. He is excited to get in the field to work with our contractors and to develop his lining skills using new technology.
Mike Thompson
Technology Field Consultant and Trainerr
San Diego, CA
Team Member Since 2011.
Before joining NuFlow, Mike spent many years as a plumber and pipefitter. Mike is extremely versatile in our technology. His first couple years were on the NuDrain side and before coming on board with NuFlow’s Licensing he was a NuLine Foreman for the most recent years. Mike is a trainer teaching new and existing Contractors about the technology and assisting in job support. If you have any questions or issues, please feel free to email or call him at any time.
Max Page
Director of Operations, US - Director of Field Services
San Diego, CA
Team member since 2023. Max spent 10 years as a Project Manager, Foreman, and Regional Project Manager with NuFlow before pursuing CIPP in the public works industry, which helped expand his knowledge into large-diameter CIPP and estimating. Max rejoined the NuFlow team to head Operations in the US. With his knowledge of CIPP, estimating, management, and a background in plumbing he is well suited to lead the operations team and work with contractors to help them succeed using our technologies.
Steve Medley
Technical Field Consultant Manager
San Diego, CA
Team Member Since 2008.
Steve started with NuFlow as a field technician, site supervisor, and then onto Project Management. He has been heavily involved in Research and Development projects within the company; one being Serline Lead Lining and the second NuFlow 945 Gas Lining. Along with development of resins and machinery, Steve has developed several training packages and Quality Assurance Documents to support the applications out in the field.
Paul Corneil
Research and Development Engineer
Ajax, Ontario, Canada
Team Member Since 2004.
Paul was a Project Manager on large and small diameter projects and specialty jobs from 2004-2011. In 2011, Paul began working at the manufacturing facility in Canada, incorporating many of the tools and equipment that he used in the field, as well as overseeing the manufacturing processes. Today Paul’s focus is on design and implementation of new products in the manufacturing process.
Tom Bowman
President
San Diego, CA
Team Member Since 2011.
Before joining NuFlow, Tom was a Certified Contractor for 11 years, running his own plumbing and pipe lining company in the Chicago area. He combines his passion for the CIPP industry with his experience lining and running a small business, to push NuFlow to the next level. He is always looking for new ways to improve our services to ensure NuFlow a valuable partnership for our Certified Contractors.
Jay Keating. P.E.
Principal Engineer
Freeland, MI
Team member since 2023. Jay is a Civil Engineer with 20+ years of experience working in the Trenchless Technology industry. He has focused a good portion of his career on the design, sales promotion, and installation of pipelining systems for underground infrastructure.
David Rubalcaba
Technology Field Consultant & Trainer
Phoenix, AZ
Team member since 2023. David began his trenchless career working for a NuFlow Certified Contractor in 2016, where he worked his way to a Senior Project Manager. From there, he worked for Picote Solutions as a Technical Trainer and worked his way to U.S. Training Center Manager. With David’s years of experience with trenchless technology and expert services with rehabilitation solutions with high-speed machines and tools, he is well suited to working with contractors to help them become successful.
Jason Hentges
Field Technology Consultant & Account Manager
Thompson, GA
jhentges@nuflow.com
Team Member Since 2022.
Jason brings 22 years of experience in the plumbing industry. He has been in the CIPP industry since 2015, using both pull-in-place and inversion methods.
Todd Thertell
Vice President, Canada Operations
Todd has been managing large and small manufacturing facilities for the last 25 years and is well-versed in Lean manufacturing, Kaizen, and continuous improvement practices. We are excited about Todd’s leadership as we implement many of these practices to streamline operations in our manufacturing facility, so we can better serve our Certified Contractors.
Ryan Klachko
Account Manager
Elmhurst, IL
rklachko@nuflow.com
Team Member since 2023. Ryan has been a part of the trenchless world since 2016. His primary focus has been on lateral connection and mainline trenchless rehabilitation. He has also worked UV GPR in large diameter sewer and stormwater. Ryan has worked for an engineering firm focused on Sanitary Sewer Evaluation Surveys (SSES) helping municipalities and engineers to maintain their collection systems and provide trenchless repair method recommendations and best practices.
Mike Douglass
Account Manager
Placida, FL
mdouglass@nuflow.com
Team member since 2021. Mike brings with him over 18 years in plumbing and the pipe lining industry. His broad CIPP experience includes both pull-in-place and inversion processes, including rehabilitation of in-building, lateral and manhole-to-manhole lining projects. He is also well versed in the challenges of running a pipe lining business. Throughout his tenure, he built four lining crews that serviced areas of Florida and the Bahamas.